Server Administration Service Tiers

Choose the perfect server management package for your business. From essential monitoring to enterprise-grade support, we have the expertise to keep your servers secure, optimized, and running smoothly.

In today's digital landscape, reliable server infrastructure is the backbone of every successful business. Yet too many companies struggle with outdated systems, security vulnerabilities, and performance issues that drain resources and threaten operations.

Neil Millard, award-winning DevOps professional (Computing 2024), has helped over 200+ businesses transform their infrastructure from liability to asset. Our clients see average improvements of 50% better server performance, 99.9% uptime, and ZERO security breaches – while their competitors struggle with outages and attacks.

Here's what happens when you choose professional server administration:

  • •Your servers perform 3x more efficiently with optimized configurations
  • •Zero unexpected downtime means zero lost revenue
  • •Proactive monitoring catches problems before they impact your business
  • •24/7 security monitoring stops threats before they can damage your operations
  • •Expert scaling advice ensures your infrastructure grows with your business

Essential Server Care

Perfect for small businesses with basic server needs

£250
/month
  • 24/7 Server Monitoring
    Automated alerts for downtime, high CPU, memory issues
  • Security Updates & Patching
    Monthly security patches applied during maintenance windows
  • Basic Backup Verification
    Weekly backup integrity checks and restore testing
  • Monthly Health Reports
    Server performance summary and recommendations
  • Business Hours Support
    Email/ticket support Mon-Fri 9-5 GMT
Response Time:4-hour business hours response SLA
Uptime Target:99.5%
Ideal For:
Small businesses with 1-2 servers, basic websites, simple applications
Most Popular

Professional Server Management

Comprehensive management for growing businesses

£400
/month
  • Everything in Essential, plus:
  • Proactive Performance Optimization
    Monthly performance tuning and resource optimization
  • Advanced Security Hardening
    Firewall configuration, intrusion detection, security audits
  • Log Analysis & Troubleshooting
    Weekly log reviews and proactive issue identification
  • Disaster Recovery Planning
    Documented recovery procedures and quarterly DR testing
  • Infrastructure Scaling Advice
    Growth planning and capacity recommendations
  • Extended Support Hours
    Support coverage Mon-Sun 8am-8pm GMT
Response Time:2-hour response SLA during extended hours
Uptime Target:99.7%
Ideal For:
Growing businesses with multiple servers, e-commerce sites, business-critical applications

Enterprise Server Solutions

Mission-critical support for businesses that can't afford downtime

£650
/month
  • Everything in Professional, plus:
  • 24/7 Emergency Response
    Round-the-clock emergency support with phone escalation
  • Compliance Monitoring
    GDPR, PCI-DSS, or industry-specific compliance assistance
  • Advanced Monitoring & Alerting
    Custom dashboards, predictive alerts, capacity planning
  • Priority Infrastructure Projects
    4 hours/month included for upgrades, migrations, optimization
  • Quarterly Strategy Reviews
    Infrastructure roadmap planning and technology recommendations
  • Dedicated Communication Channel
    Direct phone/WhatsApp access for urgent issues
Response Time:30-minute emergency response SLA 24/7
Uptime Target:99.9%
Ideal For:
Businesses with revenue-critical systems, compliance requirements, or high-availability needs

Add-On Services (All Tiers)

Cloud Migration Projects

£1,500-5,000
(one-time)

New Server Setup & Configuration

£500-1,500
(per server)

Security Incident Response

£150/hour
(outside of included support)

Training & Documentation

£100/hour

Custom Automation Development

£100/hour

What You Get With Every Tier

Proactive Monitoring - Issues caught before they impact your business
Transparent Reporting - Monthly dashboards showing server health and actions taken
Knowledge Transfer - Documentation of your infrastructure and procedures
Vendor Management - We handle relationships with hosting providers and software vendors
Cost Optimization - Regular reviews to ensure you're not overpaying for resources

Ready to Get Started?

Contact us to discuss which tier is right for your business and get started with professional server administration today.

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Delta Famiglia Limited
The Stable
3-6 Wadham Street
Weston-super-Mare
BS23 1JY

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